Our front doors are now OPEN at High Mountain Sports. Obviously things are going to be a bit different.
We are taking things very seriously. We are following guidance from the CDC, Maryland Governor Hogan, and our local Chamber and Health Department. We are doing continuous cleaning of surfaces, have installed Plexiglas counter windows, have an external air source, changed hvac to better filters, and have multiple places to hand sanitize. We are also working with our hvac contractor to install uv lights on the hvac system. All of this will reduce the risk of covid spread but please understand we can not eliminate it.
We are going to have 4 options to help keep our staff and customers as safe as possible.
Website Shopping -Shop online at highmountainsports.com and select local pickup. Call us when you want to pick up your order and we will have it ready for you at the front door.
Curbside pick up - Call us at 301-387-4199 and we will have your order ready for you get here. Call and we will bring it out to you.
Private appointment- Starting Saturday we will be scheduling private appointments from 9am-11am. These appointments will be 1 on 1 with a knowledgeable senior staff member. During this time there will be a max 2 other parties in the store at the same time. The time slots will be 20 minutes but can be scheduled longer if needed. These appointments are great for larger purchases such as kayak, bikes, wake/water skis Please call 301-387-4199 to set up your time slot.
Regular shopping- We will be open to the public from 11-6 for your general shopping needs for Memorial Day Weekend. We will have a host at the front door during busy times. During these hours we will be limiting the amount of customers in the store. Masks must be worn at all times and hands must be sanitized before entering the store. No children under the age of 16 will be allowed in the store.
Bike service- Please call ahead so we can fill out a work ticket. We ask that you pull around the back of the store to drop off your bike. Once you are here call us and we will tag your bike. Please give us a little more time than normally for bike repairs as the recent "Bike Boom" has been keeping our repair shop busy.
Rentals- At this point we will only be doing long term rental (2 or more days). Unfortunately all equipment must be properly sanitized after use and this will not be possible after each hourly rental at this point.
No restrooms or dressing rooms
Strongly discouraging cash sales. We are setup for touchless credit card and ApplePay.